BAS Altea Training (Altea Departure Control System)
Check in and Gate agents staff
By the end of this training staff will be able to:
- Use ALTEA system.
- Check-in customers.
- Issues and update Boarding pass and Baggage tag.
- Dealing with customer at boarding gate.
- Control and update flight.
- What is customer management
- Signing in and out of customer management
- Opening and closing customer management applications
- Working with customer lists
- Displaying connection lists
- Advance accepting groups
- Accepting customers
- Linking customers
- Displaying customers
- Adding and deleting alternate destinations
- Adding, updating and deleting comments
- Adding, and deleting FQTV information
- Adding, amending and cancelling itineraries
- Editing paper tickets
- Updating baggage
- Boarding customers
- Boarding ineligibilities
- De-boarding customers
- Reference information
- GUI seating icons quick reference
- Customer list refinement combinations