BAS Story

Bahrain Airport Services

A Legacy of Excellence in Aviation Services

For over 40 years, Bahrain Airport Services (BAS) has led the way in advanced aviation solutions as the exclusive ground handling service provider at Bahrain International Airport. Established through a royal decree by the late His Royal Highness Prince Khalifa bin Salman Al Khalifa, following the vision of the late Yousuf Al Shirawi, Minister of Development and Industry, BAS was born from a powerful alliance between Gulf Air—Bahrain’s national carrier—and six esteemed travel agencies: Kanoo Travel, World Travel, Jalal Travel, Dilmun Travel, Al Qusaibi Travel, and Bahrain International Travel.

BAS has consistently committed to international standards, positioning Bahrain as a distinguished leader in the aviation services sector. Recognized globally, BAS has earned certifications from the Air Transport Safety Audit Program of the International Air Transport Association (IATA), reinforcing its reputation as a trusted name in aviation. These achievements have attracted international carriers to the Kingdom, supporting national economic growth and creating career opportunities for Bahraini nationals.

Our Services

Our success is a tribute to the guidance of the Kingdom’s wise leadership, the contributions of past and present board chairpersons, executive management, and the dedication of our valued employees and customers.

Guided by our national commitment, BAS remains focused on advancing the aviation sector, consistently striving for progress and excellence to contribute to Bahrain’s ongoing development.

FOUNDATIONAL PILLARS

Vision, Mission & Core Values

Explore our mission, vision, and core values that guide our commitment to excellence and define our path forward.

To become a world-class pioneer in ground handling services, by consistently offering increased value to our clients, human capital, shareholders and community.

To provide unparalleled, efficient, reliable ground handling services to airline and cargo clients, and offer passengers with a safe, exemplary traveling experience, with full adherence to international aviation industry standards.

• Safety – We prioritize human life and health and take all necessary steps for everyone’s safety and to ensure they all remain free from harm and any risk.

• Security – We implement all necessary measure to secure the airport, the aircrafts and ensure all our operations are conducted utmost security.

• Service Excellence – We acknowledge each individual integral role in excelling our delivery standards. Emotional intelligence is CenterStage at the core of our values to motivate and boost our team’s morale.

• Teamwork – We collaborate with each and every member of our team to achieve our goals and objectives in an efficient manner.

What Specialty

Vision, Mission & Core Values

Ever find yourself staring at your computer s good consulting slogan to come to mind? Oftentimes.

To become a world-class pioneer in ground handling services, by consistently offering increased value to our clients, human capital, shareholders and community.

To provide unparalleled, efficient, reliable ground handling services to airline and cargo clients, and offer passengers with a safe, exemplary traveling experience, with full adherence to international aviation industry standards.

Safety – We prioritize human life and health and take all necessary steps for everyone’s safety and to ensure they all remain free from harm and any risk.
Security – We implement all necessary measure to secure the airport, the aircrafts and ensure all our operations are conducted utmost security.
Service Excellence – We acknowledge each individual integral role in excelling our delivery standards. Emotional intelligence is CenterStage at the core of our values to motivate and boost our team’s morale.
Teamwork – We collaborate with each and every member of our team to achieve our goals and objectives in an efficient manner.

Our History

BAS Timeline and Milestones

Explore the milestones that have shaped the legacy of Bahrain Airport Services.

  1. 1977
  2. 1977
  3. 1978
  4. 1978
  5. 1979
  6. 1982
  7. 1983
  8. 1984
  9. 1985
  10. 1987
  11. 1988
  12. 1989
  13. 1990
  14. 1991
  15. 1992
  16. 1993
  17. 1994
  18. 1995
  19. 1996
  20. 1997
  21. 1997
  22. 1997
  23. 1998
  24. 1999
  25. 2000
  26. 2001
  27. 2002
  28. 2003
  29. 2004
  30. 2005
  31. 2006
  32. 2008
  33. 2009
  34. 2011
  35. 2014
  36. 2016
  37. 2017
  38. 2017
  39. 2017
  40. 2017
  41. 2018
  42. 2019
  43. 2020
  44. 2021
  45. 2022
  46. 2023
  1. Bahrain Airport Services (BAS) is established as a private-owned company.
  2. Flight RJ180 from Amman to Bangkok marks the inauguration of BAS.
  3. BAS commenced its operations by providing ground handling services at Bahrain International Airport.
  4. Gulf Airports Services Association (GASA) is formed. BAS is one of the founding members.
  5. LOPAC computerized Departure Control System is introduced for the first time in the Gulf.
  6. BAS introduces cargo handling services, expanding its scope of operations.
  7. Customer Service Standards are introduced for the first time in the Gulf.
  8. Opening of the Dilmun Lounge for First Class passengers.
  9. BAS signs a comprehensive lease and operating agreement with Civil Aviation to provide services at Bahrain International Airport.
  10. Establishment of the new engineering complex.
  11. New Cargo Facility is opened.
  12. SITA IV Cargo System is introduced at Bahrain International Airport in association with Gulf Air.
  13. BAS Administration moves from the old BAS house to the new Headquarters.
  14. Operations start at the expanded airport terminal.
  15. The new state-of-the-art catering facility is inaugurated.
  16. BAS Cargo Services receives an award from Cathay Pacific for its high standards of services.
  17. BAS hosts the IATA Quality Management Symposium.
  18. BAS Catering Services is considered the best in the "Stars in the Sky" worldwide competition held by British Airways.
  19. BAS signs first concession agreement with the Ministry of Transportation and Telecommunications
  20. BAS receives the Performance Bond Quality and Excellence Award from British Airways.
  21. BAS Traffic Services receives an award from Egypt Air for Perfect Baggage Handling.
  22. BAS Catering Services is awarded the right to display the Chaine des Rotisseurs seal of recommendation.
  23. BAS installs a Baggage Reconciliation System in Bahrain International Airport.
  24. BAS Traffic Services is awarded ISO 9002 certification by National Quality Assurance.
  25. An extension is added to the Cargo Terminal, increasing its total area to 15,000 m2.
  26. BAS Cargo Services introduces the Cargo Ground Handling Computer System that enables worldwide tracing and monitoring of shipments.
  27. BAS is accredited by IATA for implementing IATA AHM 804 System for Performance Measurement and Service Delivery Standards.
  28. BAS, with its Kuwaiti partner PWC, launches a sister ground handling company (NAS) at Kuwait International Airport.
  29. The Training Centre at BAS Engineering Services receives the EASA IR 147 approval from the European Aviation Safety Agency. The licenses and courses given by the Training Centre are now recognized worldwide. Additionally, BAS Engineering Services obtains ISO 9001-2000 certification for its workshop from DNV.
  30. Opening of the New Dilmun Lounge.
  31. Establishment of the new Engineering Training Center, BAETC.
  32. BAS further expands its operations by offering aircraft maintenance and engineering services.
  33. BAS obtains IATA Safety Audit for Ground Operation (ISAGO) certification and has been part of the program since its inception.
  34. BAS implements the Airport Collaborative Decision Making (A-CDM) system, enhancing operational efficiency and communication.
  35. BAS obtains RA3 certification. The RA3 is a mandatory requirement mandated by the European Union for all ground handlers outside the EU.
  36. BAS provides ground handling training to Swissport in Saudi Arabia.
  37. BAS provides ground handling training to Swissport in Oman
  38. Bahrain Airport Services is recognized as an HACCP (Hazard Analysis and Critical Control Point) accredited organization.
  39. BAS is recognised as an ISO 17025:2017 and ISO 27001:2013 -certified organization.
  40. BAS Catering extends its catering services to 31 different airlines, maintaining food quality for global distribution, and is recognized for meeting ISO 22000:2018 standards, ensuring safety and excellence.
  41. BAS signs a new concession agreement and undergoes a rebrand.
  42. BAS is accredited by ISO/IEC 20000-1:2011: ICT Service Management System, now known now as ISO/IEC 20000-1:2019
  43. The new BDC industrial kitchen opens at Al Hidd Industrial City.
  44. Opening of BIA’s new Passenger Terminal.
  45. BAS announces the Development of BAS Corporate Social Responsibility program and the launch of the CSR Staff Welfare Program.
  46. BAS oversees new air cargo customs clearance centre renovation and introduces new cooling facility.