Terminal Services

Our Services

Ground Operations and Terminal Services

Discover how our Ground Operations and Terminal Services ensure every journey through Bahrain International Airport starts and ends smoothly.

We assist approximately
7 million passengers
every year

We employ more than
2,000 staff in
Kingdom of Bahrain

We provide ground operations to over
42,000 flights per year

We handle more than
9.5 million baggage
items per year

Terminal Services: Elevating the Passenger Experience

At Bahrain Airport Services (BAS), we are committed to delivering an exceptional travel experience for all passengers at Bahrain International Airport. Our landside ground operations are designed to provide comfort, ease, and a memorable journey from the moment passengers arrive. BAS offers a comprehensive range of services to enhance each stage of the airport experience, including:

Complete passenger handling services;
Airline representation services;
Dedicated support for customers with additional needs;
Efficient baggage handling and services;
Mishandled baggage (lost & found) support; and
Specialized forged visa and passport detection team.

The Terminal Services department also oversees operational requirements, optimizing both front-line and administrative functions. By implementing streamlined procedures, BAS ensures greater efficiency and seamless integration of BMA and customer services within a unified operating system.