2 Days

• Any person whose duties require passenger and baggage check-in.
• Any person whose duties require baggage scanning for BRS; Baggage sorting; Baggage loading and unloading into/from ULD’s and aircrafts.
• Staff of supervisory level having responsibility for directing staff and controlling the baggage handling activity at airports.

On completion of this course, you will be able to:

• Know your responsibilities as a baggage handling staff.
• Be familiar with the manual baggage handling procedures.
• Forecast and plan baggage as instructed by the Load Control.
• Use the various baggage loading equipment’s (ULD’s).
• Identify and use the various baggage tags.
• Handle baggage containing Dangerous goods.
• Act immediately in an event of any emergency.
• Communicate with the customer airline on Baggage related issues.
• Understand the security procedures regarding to baggage.

• Introduction
• Course objectives
• Definition of baggage
• Baggage dimensions and weight
• Baggage handling procedures
• Baggage security procedures
• Baggage handling management system
• Manual baggage handling procedures
• Risk assessment
• Baggage handling management system
• Manual baggage handling procedures
• Risk assessment
• Communication procedures
• Unit load device (ULD)
• Baggage loading procedure
• Causes and action for baggage mishandling
• Checked baggage offload procedure